Technology Services

Senior technology leadership and hands-on IT solutions for growing businesses without the full-time hire.

You don’t need more software. You need the right systems. 

Most businesses aren’t being held back by a lack of technology. They’re being held back by the wrong technology, poorly implemented, or systems that don’t talk to each other. KCL’s technology practice cuts through that. Thirty years of experience, a Certified Microsoft Professional, and genuinely platform-independent advice, focused entirely on what’s right for your business. 

Fractional CTO & IT director

Your part-time CTO :

Senior technology leadership without the full-time salary. KCL works inside your business on a part-time basis attending leadership meetings, owning technology decisions, and making sure your technology strategy actually serves your business goals.

What this looks like in practice:

  • Technology strategy and roadmap where to invest, what to avoid, what’s coming next.

  • Architecture decisions that won’t create expensive problems in 18 months.

  • Board-level reporting translating technology into business language.

  • Vendor and platform selection independent advice, no commissions influencing recommendations.

  • Managing your development team or external suppliers.

  • Turning a technology crisis into a solved problem, fast.

Who it’s for:

  • Founders and CEOs who know technology is holding the business back
  • SMEs that have outgrown their current IT setup
  • Businesses preparing for investment, acquisition, or rapid scaling
  • Companies that have relied on a single IT person and need strategic cover

Pricing :

From £1,200/month · 90-Day Pilot available at £5,000 .

See full pricing →
Book a free 30-minute call →

IT support is included as standard in all Fractional CTO retainers.

Every request is tracked, every update is visible, and every issue gets resolved, not just logged. Remote-first, fast to respond, and fully transparent at every step.

Need IT support without a retainer? Contact us to discuss options.

Cloud solutions

The right cloud platform. Properly set up. Fully supported :

As a certified Microsoft Partner, we help businesses choose, migrate to, and get the most value from the right cloud platform. We’re platform-independent; our only job is to recommend what’s right for you, not what’s most profitable to sell. 

What’s covered:

  • Microsoft 365 Setup, migration, full administration and correct licensing. 99.9% uptime SLA, financially backed by Microsoft. 

  • Salesforce Implementation, customisation and ongoing administration. Built around how your business works. 

  • ServiceMax, SharePoint and Microsoft Power Platform Configuration, integration and ongoing support across the full Microsoft ecosystem, including Power Automate. 

  • CRM Integration and Cross-Platform Connectivity: Connecting your platforms so your data flows cleanly across your business. No more copy-pasting between systems. 

  • Licences We supply licences at competitive rates with full support included. No hidden costs, no chasing suppliers. 

Systems development & automation

Stop doing manually what technology should be doing for you :

We audit your existing systems, find the bottlenecks, and build leaner, smarter processes. Most clients recover the project’s cost within months, just from the time saved. 

How it works :

  • 1

    Systems audit. We map everything: what you have, how it connects, and where it breaks down. 

  • 2

    Gap analysis. We identify inefficiencies, risks and quick wins.

  • 3

    Proposal. Clear options with projected costs and time savings. No work begins without your sign-off.

  • 4

    Build. We properly develop and test the solution. No shortcuts.

  • 5

    Train and hand over. Your team is confident using it from day one.

Technologies:

  • Salesforce
  • ServiceMax
  • Microsoft Power Platform and Power Automate
  • Custom web and mobile development
  • API integrations
  • Workflow automation

Training that sticks

Training

Aidan is a qualified teacher and a technology expert. That combination is rarer than it sounds and it means training that people engage with, retain, and use.

Available as:

One-to-one

Small group

Classroom

Virtual

Topics include:

  • Microsoft Excel (all levels)
  • PowerPoint
  • Word
  • Access
  • SharePoint
  • Microsoft 365
  • Business Systems
  • Bespoke Corporate Programmes 

Corporate clients include: Lidl, Zurich, QBE, Motability .

AI Readiness

Know where to start, know what to skip.

Every business is being told to adopt AI. Very few are being told what that means, or how to avoid the expensive mistakes that come from adopting the wrong tools on the wrong foundations. 

An AI Readiness engagement starts with diagnosis, not implementation. Before recommending a single tool, Aidan maps your processes, assesses your data, and identifies where AI will genuinely save time and money, and where it won’t. 

What’s included in an AI Readiness Audit: 

  • Process mapping. Which of your current processes are genuinely automatable? 

  • Data readiness. Is your data structured and clean enough to support AI tools? 

  • Systems compatibility. Do your existing platforms support AI integration? 

  • ROI assessment. Where is AI most likely to deliver a measurable return? 

  • Plain-English report with a prioritised action plan. What to do first, what to do later, what not to do at all. 

Ideal for:

  • Founders and CEOs who are being asked about their AI strategy.

  • Operations directors who suspect AI could save significant time but don’t know where to start.

  • Any business that wants honest, independent advice, not a vendor sales pitch.

Pricing :

AI Readiness Audit from £2,500 · Included in Fractional CTO Embedded retainer. Implementation support priced on application after audit See full pricing →

See the work in action

See how we’ve helped businesses like yours. View our work →

“Aidan conducted a thorough systems analysis, then managed the entire project from planning to implementation. The new system significantly enhanced our operations.”

— Richard Martin, Collaborate London